Cybercrime Image courtesy of Stuart Miles at

Fighting Cybercrime

The threat of cybercrime to British businesses is very real – and increasing all the time. This is one subject you shouldn’t ignore…

British businesses lost almost £30 billion due to cybercrime in 2016*. And nearly half fell victim to some kind of cybercrime, whether that was phishing, hacking, denial of service attacks or viruses.

If you are unaware of the damage cybercrime can do – just think back to May, when the NHS was subject to a ransomware attack, which brought down systems around the country, resulting in chaos and cancelled operations.

Is your data safe from hackers?

As hackers increasingly exploit human vulnerability, what can HR do to fight back? Protecting against cyber assaults is a more complex issue than just throwing money into better software and training your IT department. Read People Management’s new report [CIPD: Cybersecurity is too important to be left to the IT department 27/06/2017] to find out about the vital role HR has to play in educating employees and addressing organisational vulnerabilities.

People Management’s report reveals that 46% of UK employees spent half an hour or less on cyber security training in 2016, with 27% having done none at all. A new attitude towards training is clearly needed and Peter Cheese, CIPD Chief Executive, believes the trick to delivering effective cyber security training is to show how cybercrime could affect staff in their personal lives.

Take this free e-learning module [CIPD: Cyber Security for HR Professionals] on cyber security for HR professionals, to learn how to protect yourself and your organisation.

Speaking recently at an event with the Financial Times, Peter Cheese said that lifelong learning will be vital to future sustainability in a world where ‘data is the new electricity’.

So, it’s vital that companies are protected – and it is not just down to the IT department, HR has a role to play too.

HR’s role in cybercrime

The HR role is to educate employees, after all that is your strength. IT staff may know all the ins and out of cybersecurity, but it is the HR staff who have the skills to pass that knowledge on to the staff. And at present, according to Government research, only 17% of businesses are training their staff to be aware of cyber security.

It is obvious that that figure needs to change – and fast. This has to be a culture change within the organisation: you need to make sure employees buy in to the very real threat that cybercrime can pose to the company. They need to be aware, for instance, that you can’t just use random USB sticks in company computers without knowing what’s on them and where they come from.

And it’s not just in-house staff that need to be part of the culture change – freelancers and contractors need to be brought on board and made aware of the risks and the protocol to follow within your organisation.

When it comes to your training methods, if you can make it fun and engaging, you’ll be halfway to winning the battle. For consultancy firm PwC, the answer was to introduce a digital game called Game of Threats, which mimics a cyber-attack on an organisation.

And at the end of the day, companies also need people who are experts in the matter. HR has a role to play in ensuring that IT staff or consultants with specialist knowledge in this area are brought on board and are up to speed with the varying threats from cybercrime, as well as having the tools to tackle it.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR.

T: 07767 308717 or send an email to:

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

*Data from a report by Beaming [Beaming Ltd: Cyber security breaches cost British Businesses almost £30 billion in 2016 01/03/2017]


Senior Mechanic / Technician in Haddenham near Thame

Great job for the right person!

A well-established, family run business is recruiting a Senior Mechanic / Technician to join their team as soon as possible.

The company is expanding rapidly and so is the team.

Along with a vehicle hire service, the company supplies vans, minibuses and cars to local companies and individuals.  They have a well-equipped garage offering a full range of servicing, maintenance and replacement tyres.

Where is the job?

Based in Haddenham HP17 the company is an easy commute from Aylesbury or Thame

What’s the pay?

£23,000 – £28,000 per annum (dependent upon experience)

What hours will I work?

Working hours are Monday to Friday 08:00 to 18:00 with an hour for lunch.

What you I do?

  • Carry out services and repairs on cars and light commercial vehicles
  • Diagnose and fix problems on vehicles
  • Fit tyres and check tracking
  • Move vehicles in the yard and collect customers’ cars from the MOT centre
  • Maintain MOT and client records as appropriate using current IT systems
  • Ensure client personal and financial details are handled in accordance with ICO rules
  • Willingly work in a small team, supporting and sharing your experience with junior members of the team i.e. apprentices, trainees or less experienced mechanics, and champion their cause.
  • Support other areas of the business including checking hire vehicles and making deliveries
  • Ensure that the workplace is kept clean and tidy and in line with Health & Safety procedures
  • Use your initiative and experience to suggest and implement policies and procedures applicable to staff to help make it a great place to work
  • Demonstrate excellent customer service as you will be front-facing to our customers, including taking responding to telephone calls, taking messages, follow up client calls and booking in vehicles.

Key Skills & Experience

 We are looking for the following qualities and experience:

  • Recognised qualification as a motor mechanic / engineer; City and Guilds, NVQ or equivalent
  • A track record of working in a similar automotive workshop role
  • Excellent customer service and communication skills
  • Flexible, adaptable and a good team player
  • A full current and clean driving licence to drive in the UK (endorsements to be disclosed)
  • Experience in your trade, supported by references, (training, support and guidance will be provided as required)
  • You will have a positive attitude, be responsible and reliable
  • Your time keeping will be exemplary and you will deliver work within specified deadlines
  • As a senior in the team you will work on your own initiative
  • Your literacy, numeracy and IT skills will be at a good level.


This post operates a non-smoking environment

No agencies please

Embrace HR Limited is not an agency. We recruit for our clients.


For further information please contact Amanda Shons by completing our contact form with your name, telephone number and email address and she will be in touch.

Please quote reference BHJUN2017

Embrace HR Limited is the proud winner of the SME Buckinghamshire Business Awards 2017

Based in Aylesbury, Buckinghamshire, Embrace HR supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.


Gloucester – carer / buddy


Please contact us now and quote GL-CW2017.

This is a full-time position with a fixed term contract for one year, for a Rehab Assistant/ Carer / Buddy in Gloucester who has a cheerful and positive outlook, is proactive, reliable, trustworthy and a good communicator.


Working Time

School Term : 30 hours per week (split shift): Monday to Friday 7:30 am to 9:30am / 3:30pm to 7:30 pm

School Holidays: 40 hours per week: Monday to Friday – times to be mutually agreed and flexibility required for these hours and additional hours when required.

Additional hours when accompanying family on holiday, for supervision and training



£11.00 per hour – Sunday to Friday 7:00 am to 8:00 pm

£13:00 per hour – Monday to Friday 8:00 pm to 7:00 am (this rate applies to overnight on family holidays).  Sleeping nights at NMW or National Living Wage will apply


About the job

Our client is an adolescent boy who has Cerebral Palsy and lives at home in Gloucester with his mum, dad and younger brother.  He has a physical disability and is a wheelchair user.  He is dependent for all aspects of his care.   He has good day to day understanding and communicates by vocalisation, facial expression and via an Eye gaze communicator.

You will work within the family home, as well as supporting him with activities in the community and on family holidays to assist with client care, this could be outside of the UK and for up to two weeks.

A current, clean driver’s licence is a requirement as you will be expected to drive the client’s vehicle.


You should be able to demonstrate the ability to work effectively as part of a team, to attend team meetings, supervisions and training as appropriate, and to ensure a safe and consistent approach to the client’s care.

You will assist our client in all aspects of daily living, (personal, domestic, social/leisure and vocational, this will involve the use of a range of specialized equipment for example, hoists, postural seating systems and communication aids etc,) with the object of assisting his parents to meet his care needs, carry out his therapy programmes and in enabling him to pursue a fulfilling lifestyle.  You will also prepare meals and drinks for the client when required.

  • You will also assist our client during Hydrotherapy sessions, so confidence in the water is a requirement of the role.
  •  It is of prime importance for the Rehab Assistant/Carer/Buddy to facilitate our clients independence at all times, respecting confidentiality and privacy of our client and his family at all times.

We are looking for the right person and will provide supervision, guidance and required training, you will be comfortable working in a home with two small family dogs.


About you and your experience

  • Confident in water.
  • Clean UK driving license
  • Availability to attend family holidays, supervision and training when required.
  • Happy to work in a home with pet dogs.
  • Proactive, encouraging approach and aptitude to work with young people with complex needs.
  • Reliable, trustworthy and a good communicator, sensitive to the needs and wishes of our client.
  • Able to work flexibly, use initiative and learn new skills through training and instruction as agreed with the client/his parents/case manager.
  • To have a positive outlook, cheerful disposition along with a sense of humour
  • * Physically fit – even with specialist equipment in place and appropriate training, it is important that you are physically fit and able to use a hoist. A Handling Management Plan designed to reduce the risk of handling injuries may require you to bend, kneel, squat or lunge to ensure good posture during handling tasks.
  • Responsible attitude with a respect for confidentiality and client/family privacy at all times.
  • Some experience in providing care and carrying out therapy programmes is desirable
  • An Enhanced DBS is a requirement of the post. A conviction will not necessarily prevent you from being employed


This post operates a non-smoking environment at all times.


Are you the right person for the job? Is the job right for you?

We would love to hear from you so send us your CV and covering letter.


 No agencies please.

*The Employer claims exemption under the Equality Act 2010

Send your covering letter and CV, quote reference GL-CW2017 to or contact us here for an application pack.

The 'Always-on' generation. Image courtesy of nenetus at

The Youth of Today – Are you Ready for Generation Z?

When it comes to managing HR, you need to understand your market, and while you may have got a handle on the Millennials – those who reached young adulthood around the year 2000 – do you know about what’s coming next?

Generation Z (sometimes called the Post-Millennials) are the first generation to have grown up in a truly digital world. They are often referred to as the ‘always-on’ generation. They won’t remember a world without smartphones, and find the idea of being unable to be connected to friends, family and indeed the rest of the world by phone and internet completely alien.

So, have you thought about how you might be planning to attract, recruit and retain this new influx of workers?

The UK also has a severe digital skills shortage, so these young people, with their in-built digital skills are going to be hugely valuable in the workplace. But you need to be aware that their attitudes and expectations around the working environment could be vastly different to the previous generation.

Report Findings

The findings of the Amaze Generation: digital me report which has studied 10 to 15-year-olds over the past five years, are intriguing. It revealed that these young people have developed processes and strategies to deal with the digital world around them, in every aspect of their life from relationships, self-esteem and careers to education, pastimes and shopping.

They are not, as you might have first thought, digital slaves obsessed with taking selfies, instead they are shaping and moulding the digital world around them. See the video here.  They are already digital strategists and content editors – though they may not realise it yet – they edit their own personae online and create their own personal brands. They want constant communication, but in a form of their own – they want intimate networks, not intrusion.

What this means to an organisation

As they come into the workplace, Generation Z will already be able to manage their own lives from a smartphone, and be capable of dealing with the latest technologies or new trends quickly. They will be surprised if their workplace cannot do the same.

They won’t be scared of new technologies and processes, they will be able to work around them, not be scared that a new development will take their job away.

You can expect them to challenge communication technologies and processes, as well as ways of remote working – and coming up with their own, probably improved methods of working.

And for HR…

As HR professionals, we will have to be aware that they are used to getting almost instant feedback and will want their working lives to offer positive experiences. They will be looking for the freedom and flexibility to be creative, and will expect to work in an atmosphere where they feel valued and where they can achieve their potential.

So how can you attract these Post-Milennials to your organisation? Well, make sure they know that they can have an input into the way the company works, and that their ideas will be appreciated. You need to ensure they feel like they will have a future with your organisation – managers should have genuine conversations with them, recognise their good work, and offer decent benefits and salaries.

If you commit to investing in these young employees, allow them the freedom to grow and thrive and they will reward you with their loyalty and their talent.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR.

T: 07767 308717 or send an email to:

Based in Aylesbury, Buckinghamshire, Embrace HR supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Election 2017
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What HR Professionals Need to Know about the General Election

From political discussions in the office to what the election result could mean to you, here’s what you need to know…

One of the first issues when a general election is called is the matter of politics within the workplace.

Of course, you can’t ban any talk of politics or the general election – it will be uppermost in many people’s minds and on the news constantly. But you are entitled to stop political campaigning at work, which might cause disruption or upset to your staff or customers – and of course if they try to use work equipment for their campaigning, for instance, using the photocopier to produces masses of leaflets.

You are also entitled to stop any political symbols being worn at work. Do you have a dress code or a policy on political activities in the workplace? Use these to let your staff know about your expectations. And with Brexit being at the fore of all parties campaigning in the run-up to the election, any comments that could be construed as harassment, particularly towards other nationalities, is a strict no-go area. HR departments may need to be prepared for conflict on this matter.

So, onto the election and the policies that could affect those of us working in HR.

Conservative Plans

It is expected that Theresa May is planning to protect workers’ rights, as she is said to want to create a fairer, equal society and to aid social mobility. The Conservatives said they would ‘protect and enhance’ workers’ rights in the Brexit White Paper – which would include the three million EU nationals living in the UK, as well as UK citizens in the EU.

Most parties want to keep the employment rights we already enjoy under the EU, so hopefully most of these won’t be changed much, whoever wins the election.

Hopefully May will also stay firm to her promise to help to end the stigma of mental health in the workplace, and the Tories have already promised to back legislation on the gender pay gap – so let’s hope that won’t change either.

Labour Plans

If Labour come to power, Jeremy Corbyn has promised that they would raise the minimum wage for all to a minimum of £10 an hour by 2020. Good news for employees, although there may be some companies questioning if they could afford it. Labour also want to add another four bank holidays to the calendar – these could be especially significant for companies that work with counterparts overseas who don’t have the same days off.

At the moment, the Taylor Review is looking into modern employment practices, including the gig economy and zero hour contracts – so it is hoped that this does not get forgotten amongst all the political campaigning – and its findings overlooked. Read more on the review here.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR.

T: 07767 308717 or send an email to:

Based in Aylesbury, Buckinghamshire, Embrace HR supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.


The Budget and what it means for HR

This is the last time that we will see a Spring Budget – the main budget will be seen in the Autumn from now on – so the way businesses plan their year may also change in response to this.

These are the main points that concern HR and human resources departments:


The announced plan to increase NI rates of the self-employed was met by uproar, especially as the present government has made a pledge to support the small business. As a result, Chancellor Philip Hammond had to make a U-turn on this in the days that followed the announcement. Good news for the moment for the ever-increasing gig economy.  Read our previous blogs on the Gig Economy here.

The initial decision was intended to help even up the tax benefits between employed and self-employed people, with Hammond stating that there was around a £4,000 disparity between the tax paid by an employed and self-employed person each earning £32,000. However, as critics have stated, the self-employed don’t benefit from the likes of sick pay, holiday pay and maternity pay to name just a few.

But as more people diversify in their working lives, experts say that this has only served to highlight that issues with taxation will become ever more complex – and could be a threat to the gig economy if people can no longer afford to freelance.

Back to work

An interesting development for those of us in HR is the promise to support those returning to work after a career break. A total of £5 million has been set aside to help these people, which will of course include many women coming back into the workforce after having children.

Business rate

Business rates are set to be capped, so that they will not rise by more than £50 a month. A £300m discretionary fund will go to local authorities to enable them to help businesses with their rates where they see fit.

National Living Wage

As we know from the Autumn Statement, the National Living Wage is set to increase to £7.50 this month. The personal tax allowance rises to £11,500 and the higher tax rate now starts at £45,000.

Educations, skills and training

Technical skills come into focus, with the launch of T-Levels, for those training in the sector from age 16-19, while the number of technical courses available will be cut in order to raise the quality of the remaining ones. £40 million will be ploughed into the Department of Education to test and pilot a number of lifelong learning projects. Increasing STEM skills (science, technology, engineering and maths) in schools is also going to be a priority.


And finally, you should have heard from the Pensions Adviser or someone in your organisation who may have information about your staging date. Most payroll companies use the auto-enrolment software and can set up the scheme, but if you have any queries please contact us at

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR.

T: 07767 308717 or send an email to:


Based in Aylesbury, Buckinghamshire, Embrace HR supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Aylesbury Business of the Year Award

Embrace HR Wins Aylesbury Business of the Year Award

Cecily Lalloo is delighted to announce that her company – Embrace HR Limited – has won ‘Aylesbury Business of the Year’ Award at the inaugural SME Buckinghamshire Business Awards, which took place at the Double Tree Hotel, Milton Keynes, on Thursday 30 March 2017.

As Cecily Lalloo was out of the country at the time of the award she invited her team, clients and other small businesses who had supported the company’s growth to attend on her behalf – “I’d asked Shirley Parsons to accept on my behalf as I have known her since 1996 as my former employer, and then client and mentor. Everyone was so excited on my behalf and FaceTimed me the news.”

The requirements of the award, sponsored by Events & PR, were to show outstanding initiative, boldness and imagination, as well as sound management practices. In addition to being based in Aylesbury, entrants to this award were also expected to demonstrate sustainable growth combined with a degree of commercial success that is exceptional for the size of the business.

Embrace HR Limited was started in 2009 and, as the company gained more clients, Director, Cecily Lalloo recruited VA’s (Virtual Assistants) and other HR associates to support the business, growing quickly to a team of six. In March 2016, the business moved to premises in Porters Lodge, Aylesbury.

The awards were launched on Valentine’s Day, inviting business leaders to show the love for what they do. In the business community, SME stands for ‘small to medium enterprise’ but in this instance, said Ian Cording, FSB Regional Chairman, “stand for ‘smooth, mad-for and embrace’”.

Cecily Lalloo, said “I am absolutely over the moon! I am passionate about my business and the work that we do and extremely proud of Embrace HR, so its lovely to gain recognition by winning the award. Like many other small businesses, I work with other small businesses and find this works well for us all.”

For further information, visit or contact Cecily Lalloo on telephone: 07767 308717 or send an email to:



Support Worker and Female Special Needs Nanny, Westcliffe on Sea

We are recruiting for our client who is looking for 2 support staff to assist with autistic children – brother and sister – at their own home in Westcliffe on Sea.

Pay: from £11 per hour weekdays and from £12 per hour weekends.


Please quote the relevant reference number in your application.

Support Worker – Ref RK/01

  • Minimum 12 hours per week during school terms; and school holidays when working times may be different
  • Term time hours: Wednesday, Thursday, Friday – total of 6 hours before and after school

*Female Special Needs Nanny – Ref RK/02

  • Minimum 24 hours per week during school terms; and school holidays when working times may vary
  • Term time hours: Thursday and Friday – total of 6 hours before and after school; and Saturday and Sunday – total of 3 hours

Who you are

You will be reliable, trustworthy and have experience working with children with autism (ASD) and additional needs including Attention Deficit Hyperactivity Disorder (ADHD), Oppositional Defiant Disorder (ODD), and cerebral palsy.  You must be confident to work in the client’s own home as well giving supporting in the community.

The children

Both children are academically bright, however, they require guidance and assistance when interacting with others and benefit from routines and consistent direction/prompts from their caregivers. They find social situations difficult to manage and their thought processes are rigid, there is only ‘black and white’ with ‘no grey’ areas. There are four children in the home which can result in frequent incidents of difficulties and outbursts.

The children lead active lives with activities such as swimming, football, tennis and basketball and you will be expected to take part in these activities in the home and the wider community.  You will have good IT and numeracy skills to support with educational tasks to further their learning, therefore your spoken English should be excellent to assist with speech and language tasks.

The role

You will be required to undertake domestic tasks relating to the client and children such as helping with dressing, planning activities, cleaning up following kitchen tasks, tidying the house following use and supporting the siblings when required. You will work closely with the family and their therapy teams and implement their daily therapeutic programmes.

You should have a full UK driving license plus use of your own vehicle.

Your role will include accompanying the family on annual holidays as well as on whole day activities.


  • Happy to learn new things in accordance with the clients programme
  • Aptitude and desire to work with young people with complex needs
  • Able to demonstrate an understanding of confidentiality and privacy
  • *Fit and well to carry out activities such as swimming, playing in the park, physiotherapy and speech and language therapy activities.
  • Confident and prepared to listen and learn new things
  • Patience and tolerance
  • Ability to work as part of a team
  • Responsible attitude
  • Ability to work under own initiative and be creative
  • Excellent planning skills and ability ‘risk assess’ activities
  • Excellent communication and social skills
  • Reliable and trustworthy
  • Sense of humour
  • Organised and an excellent time keeper

This post operates a non-smoking environment at all times

Training and support will be provided (outside of normal working hours)

* The Employer claims exemption under the Equality Act 2010

Apply NOW sending your CV and cover letter

For a full job description and an application pack click here to complete our contact form quoting :

Ref RK/01 for the Support Worker 

Ref RK/02 for the *Female Special Needs Nanny 

Satisfactory references, an enhanced DBS disclosure and proof of eligibility to work in the UK are essential. A conviction will not necessarily prevent you from being employed.

Based in Aylesbury, Buckinghamshire, Embrace HR supports independent case managers, and business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Embrace HR is not an employment agency. We recruit directly for our clients.

If you are an agency please do not contact us.

Image courtesy of stockimages at

The Employee Experience

How your staff engage at work is vital for productivity, as well as staff recruitment and retention.

Customer experience is now all-important for those in the retail, entertainment and hospitality arenas, especially as the landscape has changed, allowing customers to review their experiences – good or bad – almost instantly on social media.

The level of care that is given to these customers is something that HR professionals now need to focus on, as employees expect the same kind of consumer-style experience at work – and will be passing on the same kind of reviews when they leave.

When we watch Netflix, for example, it looks at our choices and offers up more films and TV programmes than it thinks we will like. HR needs to do the same thing in the workplace – offering a personalised experience, rather than taking a one-size-fits-all approach.

Companies are using the Cloud, artificial intelligence and mobile computing to develop their businesses in every aspect – and that includes HR. HR departments in big players such as General Electric and IBM are making the whole employee experience human-centered – ironically by using the latest technology.

At General Electric, they now have a Head of Employee Experience, who looks at everything that can help staff be happier and therefore more productive – their environment, the tools they use and the technology they have access to.

And a study by The Future Workplace and – The Active Job Seeker Dilemma – showed that more investment was now going into training, improving work spaces and offering more rewards. Offering a better employee experience will help you to attract and retain the best talent in your industry.

The working environment

Most offices these days are open plan – interestingly, it has been mooted that these spaces are designed for extroverts, who need plenty of stimulation from colleagues, but for the introverts, who can be just as creative and talented, the space does not work so well.

A study by Steelcase across 17 countries found that staff who had control over where and how they worked, and who had the freedom to choose a work space to suit the job in hand – were 88% more engaged at work.

Take a look at how your work spaces work for various kinds of people – and different kinds of work. Apply your own feelings on where you like to work, where you like to go to get a job sorted, areas where you avoid working or meeting. Are there spaces for sitting quietly and concentrating, breakout areas for informal creative discussions and so on?

The employee experience should be as important as the customer experience. Your company probably considers every interaction that the potential customer will make with the organisation, from their first visit to the website, to their purchase, aftercare and beyond. This is how you need to look at the potential employee – consider their experience from that first recruitment ad to their first day at work, the last day, and everything in between and beyond – how you can support them, and guide them on their journey through your organisation.

If you would like to discuss this further, please contact Cecily Lalloo at Embrace HR.

T: 07767 308717 or send an email to:

Based in Aylesbury, Buckinghamshire, Embrace HR supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.