Support Worker

Support Worker to join a team in Hemel Hempstead HP3

We are the HR Department for our Clients. The family are looking for support workers to care for son in their own home – direct employment

APPLY NOW … Click here and leave your name and contact details

Quote Ref:  LW/lc/Jan2019

We are the HR Department for our Clients and we recruit staff on their behalf. We are not an agency. Our family are looking for a support worker to care for their 19 year-old son in their own home in a direct employment capacity.

Please click this link to tell us you are interested

  • Pay from £12 to £14 per hour
  • Full time or part time
  • Full clean driving licence desirable

Have you worked as a support worker with children or young adults with special needs?

Are you interested in working as a support worker with a young adult with special needs but perhaps lack experience?

Are you flexible with your working hours?

Would you like to work, mainly with another support worker, in a friendly and caring team in Hemel Hempstead?

If YES, keep reading.

About the role

A full-time support worker is needed to complete our care team, to work with L, a 19 year old man who lives with his family. He has Cerebral Palsy and associated complex care needs.

The support worker is required mainly for day shifts, before and after school, weekends, bank holidays and during school holidays.

Your role is to help the family, in Hemel Hempstead, to care for L by undertaking a range of duties, usually working closely with another member of the team to provide the highest standards of care.

L needs help with all activities of daily living and also to enable him to access learning, social and leisure activities.

Our support workers’ place of work is within the family home where they provide assistance in all aspects of personal care including washing, dressing, toileting and feeding.  Support workers will assist with implementing therapeutic and leisure activities in the home and in the wider community.

About you 

Experience of working with children or young people with complex needs is useful but not essential as full training and support will be provided.  More importantly is your aptitude and desire to work with L who is a young man with complex needs.

Our support workers establish a good rapport with L and engage him in activities appropriate to his age and functional abilities. You’ll have a positive outlook and sense of humour. You’ll need to be enthusiastic and motivated, but patient and tolerant.  A good communicator who is honest, reliable, punctual and trustworthy is a must. As a support worker you be able and willing to update your existing skills and want to learn new ones.

Working hours 

Full time (minimum of 35 hours per week) or part time (various shifts). Cover is required mainly for day shifts, before and after school, weekends, bank holidays and during school holidays.

Pay rates and hours 

£12 per hour – Monday to Friday (day time)

£14 per hour – weekends and bank holidays

Want to find out more? 

CLICK HERE and send us a message

An Enhanced DBS is a must for the support worker role but previous convictions will not necessarily prevent you from being employed. Right to work in the UK is a prerequiste.

Embrace HR Limited is not a recruitment agency, we recruit directly for our clients.  No agencies please.

Job Description

The purpose of the job is to support the family to care for their child by undertaking a range of duties to support the child, working closely with other members of the team to provide the highest standards of care.

Our client will require help with all activities of daily living and also to enable him to access learning, social and leisure activities.

Your task will be to promote his wellbeing and support him in implementing the therapy programmes advised by his therapists and teachers. You will have the opportunity to develop your skills whilst contributing to his therapy programme and care regime, working in a friendly and supportive team where full training will be provided

Specific duties 

  • To act as a member of the staff team, supporting other team members as necessary and undertaking duties delegated by our client’s parents or the case manager
  • Maintaining all aspects of personal care including bathing, washing, dressing, toileting and feeding as the client is totally dependent on support with absolutely all of daily living
  • Maintaining the client’s general health and welfare
  • Supporting therapeutic programmes
  • Supporting postural management programme
  • To implement appropriate therapeutic and leisure activities in the home and wider community and to offer our client stimulation and opportunities for interactive/constructive activities
  • Checking and cleaning of equipment
  • Driving the client’s large adapted vehicle (where appropriate)
  • Maintaining the client’s safety in all environments
  • Some cleaning, laundry and other domestic tasks as required by the client will be involved


  • Promote, monitor and maintain health, safety and security in the workplace.
  • Promote effective communication and relationships.
  • Contribute to the protection of individuals from abuse.
  • Establish and maintain a trusting, therapeutic, working relationship
  • Travel to hospitals or elsewhere for therapeutic care (if applicable)
  • Liaise with other agencies as required
  • Complete daily records as advised including; time sheets, daily record sheets, medication sheets, petty cash sheets and critical incidents.
  • Attend training sessions as arranged
  • Attending care team review meetings and supervision meetings with the Case Manager and review meetings with the employer and other persons as nominated by the employer



  • Confident about working in the client’s lively family home and sensitive to the needs and wishes of our client and his family
  • Able to establish a good rapport with the client and to engage in activities appropriate to his age and functional abilities
  • Aptitude and desire to work with a young adult with complex needs
  • A positive outlook and a sense of humour
  • Motivated and enthusiastic
  • Proactive and encouraging
  • Patient and tolerant
  • Non-judgemental and open minded
  • A good communicator
  • Honest, reliable, punctual and trustworthy with a responsible aptitude
  • A flexible approach and able to use own initiative
  • Able and willing to update existing skills and/or learn new skills
  • Able to maintain effective working relationships
  • Able to demonstrate an understanding of confidentiality and privacy
  • The ability to work effectively as part of a team
  • Non-smoker.


  • Experience of working with children or young people with complex needs.  Aptitude and desire to work with a young adult with complex needs is more important
  • Full clean driving licence and able to drive the child’s large adapted vehicle

Want to find out more? 

CLICK HERE and send us a message

Image for Support Worker in Haywards Heath

Female Support Worker

Support Worker to join a team in Northwood, HA6

We are the HR Department for our Clients. The family are looking for support workers to care for their daughter in their own home – direct employment

APPLY NOW … Click here to complete the application form on TotalJobs

We are looking for female Support Workers* to join our small home care team to care for a 10 year old girl with Cerebral Palsy and associated complex needs in her family home in permanent roles.You will often be working with another Support Worker.A full, clean UK drivers licence is essential and you will drive the client’s adapted vehicle.

She is an exuberant and extremely sociable young girl with a great sense of humour who thoroughly enjoys, playing games, cooking, arts/crafts and pursuing her leisure interests of skiing, sailing, swimming and theme parks.

About you

We are looking for Support Workers who have a fun energetic personality and can keep up with a dynamic young girl. You must be experienced in supporting children with special needs, in particular with a child who has both physical and communication difficulties. You will have a positive outlook and be willing to learn about the child’s particular needs.Support Workers will be punctual and respectful of working in a family home and environment.

*Exemption is claimed under the Equality Act 2010

An enhanced DBS certificate is a requirement, criminal convictions may not necessarily prevent employment.

Please provide your CV when applying



JOB TITLE:                                              Family Support Worker

IMMEDIATE SUPERVISORS:                 Parents

PAY:    Week days £14 per hour, Weekends and bank holidays £16.00 per hour

SHIFTS: Talk to us if these shifts don’t suit. For the right person … 

Weekends and school holidays: 8am to 5pm, 9am to 5pm, 5pm to 9pm and 5pm to 10pm.

Term time: weekdays (Monday to Friday) various shifts between 6.45am to 11am and 2.30pm to 10pm.


To provide personal care, support and stimulating environment for the client. Undertake tasks as detailed in the care plans.  Ensure the highest “quality of life” for the client both in her home and elsewhere.


 As a member of staff:

  • Work with client, professionals and family to undertake duties required in a support worker role and as requested by the client, family and case manager
  • To be a professional member of the support worker team, supporting colleagues as necessary
  • To ensure that colleagues are fully informed of recent developments at handover time
  • Be aware of issues of safeguarding and alert case manager to any concerns regarding the client’s safety and wellbeing
  • Be reliable and punctual; alert the family, at the earliest possible opportunity, if unable to attend for work in an emergency or in case of illness.
  • To maintain expected high standards of care and report to the others on duty any breaches in professional practice, and/or inform parents or case manager
  • Participate in meetings called by the parents and / or case manager
  • In conjunction with parents and case manager, to be involved in supervision and appraisal to monitor personal and professional development.

Direct work with the client:

  • To ensure individual needs of the child are met, at all times ensuring her safety, and that routines are arranged so that the client’s needs are paramount.
  • To contribute to the planning of a programme of care and treatment to meet the child’s needs.  To prepare feedback and reports as required and participate in meetings, e.g. planning meetings and case conferences if appropriate.
  • To ensure client confidentiality at all times in record keeping and discussions concerning client.
  • To ensure dignity and respect and privacy are maintained at all times for her and her family.
  • To ensure that all duties will require negotiation and agreement with the parents.
  • To encourage her to live as full, active and comfortable a life as possible, planning and arranging social and recreational activities within the home and in the local community, taking into account her health and medical condition.  To ensure that in such planning the parents play as full a part as possible in the day to day running of the client’s situation.
  • When required, to support the family during holiday periods at home and possibly abroad; this is negotiable. On occasional days and weekends when parents are away to take responsibility for the sole charge of the child.
  • To offer her stimulation and opportunities for interactive and explorative play, taking into account her medical and health condition.
  • To liaise with external agencies as requested by the parents or Case Manager in relation to the individual needs of the child (Medical Professionals, Pharmacy, G.P., Physiotherapist, Speech and Language Therapist, Occupational Therapists, Educational Services, etc.).
  • To assist with all aspects of personal care and daily living for her once training has been given.
  • To monitor medical supplies and, if running low, notify the parents so that the stock can be replenished.
  • To assist her with exercises and treatment as instructed by any identified therapist or her parents.
  • To have particular regard to the monitoring of the health of the child, this could change significantly and rapidly.
  • To maintain patience and calmness at all times and, following guidelines given, act on own initiative to deal with circumstances to the best of your ability.  This may, on occasions, necessitate emergency treatment or admission to hospital.
  • Administer any medication prescribed as agreed with the family and keep a written record of all drugs administered as per the Medication Policy.
  • To provide a daily written handover record of input with the child, also to record any changes in her presentation and feedback to family and staff members in the communication book.
  • To provide high standards of cleanliness, comfort and homeliness at all times.
  • To undertake some household duties as and when necessary relating to the child and the areas she accesses within the home; also to assist with the cleaning of specific equipment and resources.
  • To work with her family and friends. This may involve the highest degree of sensitivity and insight into family dynamics.
  • Show sensitivity and consideration when working in the client’s home, respecting her family’s personal boundaries and privacy and interacting as appropriate with her siblings.
  • To be imaginative and creative in finding new interests and activities for and with the client.
  • To act as an empathetic and caring companion to the client.


  • Ensure that all duties are carried out to the highest possible standard and that the welfare of the client is paramount at all times.
  • To be individually accountable for standards of professional practice.
  • In an emergency and in case of illness, to be flexible and to stand in for other staff members.
  • To be open to and willing to obtain additional training to at least HSC Level 2.
  • Comply with relevant legislation and operational guidelines.
  • To undertake any other related duties commensurate with the general level of responsibility of the post.


Essential Requirements:

  • Be willing not to smoke during your hours of duty.
  • Excellent references and enhanced DBS
  • Experience of working with children with special needs, especially a child with complex physical difficulties.
  • Willing to partake in training sessions and use new information in your role as Support Worker.
  • Be physically fit to participate in the client’s therapeutic activities.
  • Be physically able to support moving and handling needs.
  • Ability to assist sensitively with intimate personal care and support client in developing her own skills and awareness.
  • Able to cope with a busy family household and work with our client’s family in a sensitive and positive manner, also with her siblings.
  • Able to demonstrate a positive interest and attitude to working with a child with special needs, fostering choice, independence and confidence.
  • Commitment to non-discriminatory practice and to social inclusion.
  • Awareness of safeguarding and the rights of young people.
  • Able to use initiative to provide energetic, constructive and creative play activities.
  • Able to commit to agreed hours, attending punctually and reliably.
  • Able to be flexible, energetic, fun and lively, and support the client’s and family’s chosen lifestyle and interests.
  • Flexibility to vary hours to reflect college and holiday routines, and to attend occasional meetings and supervision.
  • Willing and able to take the client out, both at home and abroad, to places of interest, offering a safe and secure routine.
  • Able to listen wholeheartedly to assist the client to use her emerging and developing communication skills.
  • Able to assist with all household tasks and duties as requested by the client’s parents
  • Be able and willing to work using own initiative but also collaboratively as part of a team.
  • Resourceful, self-motivated and calm in order to deal competently with any challenges that arise when working alone.
  • Able to follow through on recommendations made by the therapy, medical and school professionals involved with the client.
  • Sound basis education with good written and effective verbal communication skills to facilitate the documentation of accurate records of your work with the client.
  • Commitment to be actively involved in regular supervision, appraisal and personal development
  • Characteristics – good sense of humour, dedication, flexibility, professional, respectful, adaptable.
  • Able to maintain confidentiality during all discussions and documentation.
  • Above all, to provide our client with a high quality of care, support and fun!


  • Health and Social Care / Certificate for the Children & Young People’s Workforce.
  • Flexibility to work occasional additional hours in order to join in particular activities.
  • Ability to use and understand Makaton.
  • Be able to accompany the family on occasional weekends away and for occasional family holidays in the UK and possibly abroad.


Click here and leave your name and contact details and we will be in touch with an application pack. APPLY NOW … Click here to complete the application form on TotalJobs

Some of our other clients are looking for you in different locations. Contact us!

We are not a recruitment agency. No agencies please.


Laughter is the best medicine

It’s not just an old wives’ tale – laughter and keeping happy can be the secret to content and productive staff – it’s the science of Laughology!

Laughology is a training and consulting organisation founded by Stephanie Davies.

Working on the stand-up circuit, she realised that humour could help her survive as she performed on the club circuit (in particular the male-dominated working men’s clubs in the North), and in turn came to the realisation that it could help both individuals and organisations.

With a background in community arts and a master’s degree in psychology, Stephanie studied at the famous Gesundheit! Institute with Hunter Doherty ‘Patch’ Adams – the doctor portrayed by Robin Williams in the film Patch Adams. Stephanie is now one of the UK’s most renowned experts on the science of humour, laughter and happiness.

Built around the psychology of humour, laughter and happiness, Stephanie has taken the Laughology model of learning and development to businesses and schools, with a combination of organisational behaviour change programmes, one-off sessions and workshops.

Now for the science part

Laughter and humour can trigger processes in the brain that make it easier to learn. They lead to the release of neurotransmitters, including dopamine and serotonin, which are capable of heightening emotional response and maximising neurological function.

Think about the last time you went to a workshop or presentation – which bit did you remember the most? Odds-on it was the part where the presenter or instructor used some humour, got the delegates to interact and made you laugh. So, ensuring that any key messages or content you want to be remembered come with a touch of humour is incredibly effective.

A happy workforce

No one can be 100% happy, 100% of the time – it’s just not realistic. But realistic happiness combines a mixture of emotional states and mindsets that lead to positivity, resilience and robust mental health. Confidence, coping skills, positive relationships, support and personal development are the main drivers for this realistic happiness.

According to research, happy people are healthier, more motivated, resilient – and more productive, so for businesses and organisation, promoting happiness among staff is key.

How do they do it?

Laughology has really focused on the science behind happiness and uses that to devise effective methods to help bring realistic happiness into people’s lives.

It’s not about coming into the business and getting everyone belly-laughing and tittering all day long. It’s about ensuring that people have the skills to manage the ups and downs of life – whether at work or in their outside life – the ability to learn from their experiences and to grow and progress through the hard times as well as the good times.

The aim is to help organisations use the psychology of happiness to create a culture of happiness within their business, which allows the staff to build resilience, wellbeing, engagement and productivity.

If you would like to discuss this subject further and how it could help your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 01296 769 282 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Autumn Budget 2018

Autumn Budget Update

Key points for HR professionals to consider…

The Chancellor, Philip Hammond, revealed his Budget 2018 on Monday 29 October – promising it would be a Budget for ‘the strivers, the grafters and carers’.

What are the key points for HR?

Mental health care

Increased spending for health care services should be a boost for employers, with many becoming more aware of the importance of managing staff who are suffering with mental ill health.

If you are looking at your internal processes to ensure support is in place within the workplace, and that external services are accessible for employees, the announcement of a 24-hour mental health crisis hotline will be a great tool.

Minimum Wage increases

Increases to the National Minimum Wage (NMW) and National Living Wage (NLW) will be introduced in April 2019. A reduction in business rates in the Budget should help to balance this out in your own budgets.

The changes are as follows:

  • National Living Wage for employees aged 25+ – from £7.83 to £8.21 an hour
  • National Minimum Wage rates:
    • employees aged 21-24 – from £7.38 to £7.70 an hour
    • employees aged 18-20 – from £5.90 to £6.15 an hour
    • employees aged 16-17 – from £4.20 to £4.35 an hour


The amount non-levy paying employers have to pay apprentices has been halved. At present, employers pay 10 per cent with the government paying the remaining 90%. This will drop to 5% in April 2019. The apprentice rate is rising from £3.70 to £3.90 an hour.


The IR35 rules are set to be extended to the private sector. These rules make employers responsible for assessing whether workers who are engaged through intermediaries, usually on a self-employed basis, should be taxed as if they were an employee. This change is set to come in in April 2020 – it will only affect to large and medium-sized organisations.

What didn’t happen?

There were rumours that there would be cuts to pension allowances or other moves to reform tax relief but that didn’t happen in this Budget.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 01296 769 282 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Christmas party dress code

It’s the way you wear it

How does your company dress code stand up to the latest government guidance and what do you need to consider for this year’s Christmas party?

Government Guidance

Earlier in the year, the government released some long-awaited guidance on discriminatory dress codes [CIPD: New dress code guidance published 22/05/2018].

Called ‘Dress codes and sex discrimination – what you need to know’ it offers best practice guidelines on how employers can avoid dress codes being discriminatory – with particular focus on sex discrimination.

The guidance followed a petition set up by Nicola Thorp, whose agency told her its grooming policy insisted women wear heels measuring between two and four inches. She was sent home for wearing flat shoes. The petition gathered more than 150,00 signatures.

The petition led to a report produced by two parliamentary committees, which gathered evidence from hundreds of women who felt that the way they had been forced to dress while at work was discriminatory or made them feel uncomfortable.

The guidance followed in May and while it doesn’t suggest that dress codes and uniforms for males and female staff should be identical, it does say that the standards imposed on both genders should be of an equivalent level.

The guidance isn’t very exact and it has been accused of being too wishy washy, with too many suggestions rather than hard guidelines – perhaps not surprising due to its very nature whilst considering LGBTQ. (For more information on LGBTQ, please click on the Wikipedia link.) But the general upshot is that while it says it may be unlawful to expect women to wear high heels, it would be best for companies to avoid making any gender-specific requirements at all when it comes to dress codes. For example, the dress code could require all employees – of either gender – to ‘wear smart shoes’.

Employers also need to consider religious requirements – for example expecting staff to wear a skirt, which could be against religious requirements to keep their legs covered.

Where the standards are the same for both genders – ie you need to dress smartly – you are on solid ground. Once you start expecting women to wear makeup or nail varnish or skirts – which is gender-specific – then that ground becomes legally shaky.

You might also need to think about making clothes accessible for those with disabilities. Not all disabilities are visible – someone with diabetes or arthritis may find it uncomfortable to wear smart shoes for instance. Someone in a wheelchair or with mobility issues may struggle with zips and buttons or find them uncomfortable when sitting in a chair.

Office Parties

Lots of companies have already booked their Christmas party – while some of us do little more than arrange a meal in a local pub with a few drinks, other companies arrange far grander affairs. It’s vital that you consider how any dress code could affect your employees and overshadow what is supposed to be a fun event to look forward to. At all times, think inclusiveness.

For instance, have you made it a black-tie affair? Not everyone has a dress suit in the wardrobe – and hiring one is not cheap. While your managers may think nothing of shelling out for suit hire, consider younger, lower-paid staff – and people who just don’t have spare cash to spend on one night out.

The same goes for female staff who may not be able to splash out for a new dress and for what should have been a fun night out with colleagues.

It’s important that everyone feels comfortable with the party dress code – if you are planning on some sort of themed event, ensure the fancy dress is easily attainable. Going for a colour theme – black and white for instance – allows people to enter the spirit as much as they want to/are able to. It’s easy to add a white scarf to a black dress, while those who want to go all out are welcome to hire a panda costume or get the department to dress up as a set of dominoes!

Giving people plenty of choice and options will allow them to do what they feel comfortable with and leave them to enjoy the night – which is the whole point of that office party!

If you would like to discuss any issues relating to inclusiveness, and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 01296 769 282 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Employees Working

‘No-deal’ Brexit will still be a good deal for workers

Guidelines released by the government show that protection of workers and the legal responsibilities of employers to their staff are set to remain…

The looming spectre of a ‘no-deal’ Brexit is breeding an atmosphere of uncertainty across the UK – whether you are a home owner, business owner or someone who has to deal with HR issues and workers’ rights.

March 29, 2019 will see the EU leave the UK – and if the increasingly likely-looking ‘no-deal’ happens, the government has released guidelines on what the legal implications might be.

Workers’ Rights

The good news is that the government has already confirmed that there will be no alterations to current rights for workers of their protection – this is all covered in the EU (Withdrawal) Act 2018, which translates EU legislation into UK law. Dominic Raab, Secretary of State for Exiting the European Union, told a recent press conference that domestic law already exceeds the EU when it comes to these matters, and that existing EU provisions would be transferred into UK legislation after Brexit.

What could be a risk in the longer term is the fact that, because these rights will simply be under UK rather than EU law, Parliament could at any time choose to scrap them and there would be no redress to the EU Court of Human Rights.

EU Citizens

If you’re a European Union (EU) citizen, you and your family will be able to apply to get either ‘settled’ or ‘pre-settled’ status. This will mean you can continue living in the UK after December 2020.

The application fee will be £65 for adults and £32.50 for children. The application process will be phased and is intended to be fully operational by March 2019. There will be a grace period until 30 June 2021 for EU nationals to apply for either status.

Two useful articles on this include An employer’s guide to preparing for Brexit [People Management: An employer’s guide to preparing for Brexit, 3 Sep 2018] and, on the Gov.co.uk website here [GOV.UK: Settled and pre-settled status for EU citizens and their families].

European Councils

One group that may be affected are European works councils, which represent the European employees at a company or organisation. However, the document states that UK regulations will be altered to enable new requests for a works council to be set up and to allow existing ones to continue.

If your company has European Works Councils and trades unions that are parties to European Works Council agreements, you may need to review your agreements as there will no longer be reciprocal arrangements between the UK and the EU.


Another change relates to employer insolvency. Should an employer go into insolvency, employees will still be protected under the Employment Rights Act 1996 and Pension Schemes Act 1993 implementing the Insolvency Directive [EUR-Lex: Document 32008L0094] or relevant legislation in Northern Ireland.

However, UK and EU employees who work in an EU country for a UK employer may be at risk. It is possible that they will be covered under the national guarantee fund in that country, but that is not a given at this stage.

Finally, should we leave the EU without a deal, the UK would also no longer have access to the European Single Market. This would mean companies would have to make customs declarations on all EU trade, and you may need to employ customs brokers or warehousing. This could be pricey, especially for smaller businesses, so if this applies to your organisation it would be worth becoming familiar with existing guidelines for importing and exporting outside of the UK.

Read the full guidance document from the Government here [GOV.UK: Workplace rights if there’s no Brexit deal].

If you would like to discuss any issues relating to your HR provision and Brexit, and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 01296 769 282 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Image for Support Worker in Haywards Heath

Carer Support Worker in Haywards Heath, West Sussex

Are you a Support Worker looking for a job in Haywards Heath? Our client, is looking for you! She is a 12-year old girl who lives in Hayward Heath, West Sussex, with her parents and siblings.

Shifts offered are both waking nights and day shifts. It’s important that you have some flexibility. We’d love to hear from you if you can offer day, night shifts, or both.

Contact us for an application pack as soon as possible if you’d like this Care Support Worker position. Send a covering letter when you return the application form and let us know your availability.

The general work pattern for a Support Worker with our client in Haywards Heath is :

Waking nights :

  • Sunday to Thursday from 21:00 to 09:00
  • Friday to Saturday from 19:30 to 07:30

After school :

  • Monday to Thursday from 15:30 to 21:00
  • Friday 15:30 to 19:30

Weekends and school holidays

  • Variable shifts depending on family activities.


Pay rates :

  • Day shifts – £13 p/h to £15 p/h
  • Night shifts – £14 p/h to £16 p/h

About our client

A 12-year old girl who has complex physical and learning disabilities.  She lives with her mum, dad and 2 younger siblings.  Our client is non-verbal with sensory impairments and complex physical needs, so full support is needed to undertake all activities of daily living. She is fed via a gastrostomy and uses a combination of facial expressions, symbols and some eye pointing to communicate, and is exploring Eyegaze.

She requires a high level of care both during the day and especially at night as she frequently wakes and has an unpredictable sleep pattern.  She uses CPAP to support her respiration at night and needs attention with regards to her gastrostomy and fluid intake.

Our client enjoys the company of happy, lively people with outgoing personalities. She enjoys playing with her siblings, has a fantastic sense of humour and loves joining in all activities integral to family life.  She enjoys being out in the community and therefore a full clean UK driving licence is essential.

About the job

As a support worker you will meet all our client’s care needs which include ensuring her comfort at all times, administering medication, preparing blended diet, implementing therapy plans as set out by her team of therapists, such as speech and language therapy, as well as providing personal care. Support workers / cares will be expected to keep accurate care records.

You will be comfortable working within the family home, as part of a large team of support workers. The team provide care 7 nights a week, after school hours, at weekends and during school holidays.

Her parents enjoy spending quality one-to-one time with our client so team members will support her siblings from time to time.

Some support workers will provide extensive support to the family whilst away on holidays within or outside the UK.

About you

We are looking for a *female support worker for this role in Haywards Heath. You will have a good sense of humour, be responsible, trustworthy, organised with a focus on excellent timekeeping and planning.

Essential :

  • Full clean UK driving licence
  • Passport for travel outside the UK
  • Able to carry out care and outdoor activities
  • Experience of working with children with complex needs
  • Excellent communication, social skills, patience and tolerance
  • Excellent spoken English in order to assist with speech and language therapy tasks.

Satisfactory references, right to work in the UK, and an Enhanced DBS certificate is a requirement for this role. A conviction will not necessarily prevent you from working in this position.

* The Employer claims exemption under the Equality Act 2010


We look forward to hearing from you!

Embrace HR Limited is not a recruitment agency. We are an HR company and recruit directly for our clients.  Visit our website for more information https://embracehr.co.uk/jobs/

No agencies please 


GDPR 3 Months On

GDPR – three-month review

It’s three months since the GDPR regulations were introduced – now is a great time to review your own situation and ensure that those responsible for HR in your organisation are complying with these regulations…

The GDPR regulations, which were introduced in May, govern how businesses – whatever their size – handle personal data; this includes information handed over during the recruitment process, as well as staff information, data garnered from marketing initiatives and so on.

According to the Information Commissioner, the new laws, along with some high-profile investigations, have been instrumental in bringing data protection and privacy to the core of the UK public’s consciousness:

Elizabeth Denham said: “This is an important time for privacy rights, with a new legal framework and increased public interest.

“Transparency and accountability must be paramount, otherwise it will be impossible to build trust in the way that personal information is obtained, used and shared online.”

Interestingly, in contrast, recent research from the Chartered Institute of Marketing [CIM: Public understanding of data protection down as GDPR arrives] suggests that public understanding of data protection had actually dropped following the introduction of GDPR, as had their trust in companies using their data responsibly, with 73% not trusting technology platforms such as Facebook and Twitter with their personal data.

So, three months in, do you understand your own responsibilities with regard to GDPR – are you happy that you are compliant, and that you can remain compliant with the regulations going forward?

If you need a reminder about how important this is, if you do not comply with the GDPR regulations, which aim to enhance data protection and the right to privacy for EU citizens, you could find yourself facing a fine of 20m Euro or 4% of the company’s turnover.

For HR staff, it means that company employees must opt in to their personal data being used – and be aware of what it will be used for. This also applies to those in the recruitment process.

It is easy enough to put into practice – a data privacy statement should be signed by each employee – however you must remember that if you ever plan to use that information for a different purpose to the one outlined in the statement – you MUST get their express permission.

So, if you made sure this was done in time for May’s new regulations, now would be a good chance to revisit your statement and ensure that data is not likely to be used for any other purposes than those you listed last time.

If there are new additions – ensure you get a new statement produced, issued and signed.

Still not really sure where you stand with relation to the GDPR and data protection? We recommend this really useful tool for SMEs ­- Data protection self-assessment toolkit from the Information Commissioner’s office (ICO).

This toolkit will help you assess whether you are remaining compliant with GDPR, and what you need to do if not. The checklist is aimed at small and medium businesses.

At Embrace HR we know that managing people’s personal information is part and parcel of the HR process. We use HR software to easily keep data up to date and to manage what we need to keep and for how long. Software is a simple way to help comply in part with the GDPR. Take a look here for more information and to sign up for your free trial.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 01296 769 282 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

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CLOSED: Carers

Support Workers : Part-time and Bank near Bishop Stortford CM22



£12.00 per hour weekdays and £14.00 per hour weekends

We’re looking for several people to grow the team looking after a little boy of 8 years old with Cerebral Palsy.

Have you worked with children with special needs?

Do you know the challenges of working in a private home that is also your workplace?


Can you fill this role? If so apply now :

Click here to complete our contact form quoting reference JBSEP2017

If you have experience of working with children with special needs, or can demonstrate a genuine interest in this area, with the right aptitude and willingness to learn, we would like to hear from you. We can offer a rewarding job with a bright and enthusiastic 8-year old boy who has cerebral palsy and non-verbal communication needs.  Our client lives at home in spacious accommodation in CM22, Essex with his mother, needing support in all activities of daily living including personal hygiene, feeding and dressing. He also needs support when enjoying out of school outdoor activities such as ice skating.

You will need to be:

  • Confident and respectful about working in the client’s own home
  • Keen to learn new things e.g. personal care routines (training will be given)
  • Proactive with an encouraging approach and able to positively engage with the client
  • Able to work under your own initiative in a family setting
  • Able to undertake all aspects of the handling management plan using specialist equipment
  • A basic knowledge and understanding of computers, and the ability to operate electronic devices is desirable
  • Car driver desirable

We can offer:

  • A rewarding and enjoyable role
  • Training and development, including use of Eye Gaze technology
  • Good rates of pay
  • Flexible working – hours are available to cover Thursday to Sunday during school term time. Hours required on other days and some support is required also during school holidays.
  • Weekday hours include 7 – 9 a.m, 4 – 8 p.m. and sleeping nights 10 p.m. to 7 a.m.  Weekends and holidays 7 a.m. to 8 pm and sleeping nights.

For a full job description and and application pack click here to complete our contact form quoting reference JBSEP2017.

Satisfactory references, an enhanced DBS disclosure and proof of eligibility to work in the UK are essential. A conviction will not necessarily prevent you from being employed.

We’d like to interview you as soon as possible so do apply now!

Click here to complete our contact form quoting reference JBSEP2017

Based in Aylesbury, Buckinghamshire, Embrace HR supports independent case managers, and business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Embrace HR is not an employment agency. We recruit directly for our clients.