adult at computer
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A bit on the side – four in 10 workers have second ‘jobs’

People managers need to start considering how they will tackle this growing trend…

We often talk about developing careers and keeping employees engaged on our blog, but what do you do when alongside their career with your organisation, employees have a second job or small business?

Side hustle

It is a growing trend – with four in 10 working adults having some kind of ‘side hustle’ alongside their full-time job or career, according to Henley Business School’s white paper, The Side Hustle Economy.

And these side hustles form an important part of the economy too – their income adding up to a not-so-inconsiderable £72bn for the UK economy in 2017.

HR policy

Does your organisation have any policy in place for these kinds of activities? It won’t be surprising if not as, in a recent survey, around half of the companies asked had no such policies in place.

With the trend on the increase – figures are expected to double in the next 10 or so years – it is an issue that anyone involved in human resources should be seriously considering.

According to the School’s Dr Charmi Patel, associate professor in international human resource management: “A key issue is compliance; if staff are working flexible hours, from home or virtually, the control might not be there, on whether they are conducting their own business on company time and using company property, resources and data to do so,” she said.

Open for business

But while it is important to have these policies in place, organisations should otherwise be open to the idea of employees running a separate business or job on the side. Often these kinds of activities are creative and involve the employee’s passion – and perhaps one that cannot be fulfilled at work. Of course, there is the risk that they eventually may become so successful that they are able to leave to pursue their dream full-time but, in many cases, it is the key to your employee feeling fulfilled and successful, and becoming someone who will carry that success into their full-time job as well.

Organisations that seek to restrict or control side hustles are likely to see employee engagement slide – and in turn well-being and hence productivity dip.

Where human resources may need to keep a careful eye is on people burning the candles at both ends to keep up with both their career and their extra-curricular business. And of course, you will want to ensue that it is not going to conflict with your own business.

A life balance, which enables staff to manage their job and their side hustle, is the ideal, and maintaining that equilibrium is something that people managers need to focus on.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 07767 308717 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Manager and employee engagement

Being the best – starting at the top

Managers need to understand how they can support employee engagement and well-being. And why…

Employee engagement and well-being is vital if you want to keep your people happy and productive – and retain valued members of your team. But this kind of culture must be supported from the top down – so to ensure it works properly, managers must be on board.

What the research says

And yet in recent CIPD research [CIPD Community: New tools to help you develop managers to support employee well-being and engagement, 22 Mar 2017], it appeared that less than half of the surveyed HR professionals believed that their company’s line managers had indeed bought into the importance of their staff’s well-being.

On the back of this research, the CIPD has teamed up with Affinity Health at Work and a number of research partners to come up with a selection of tools aimed at giving managers the tools and skills they need to ensure the well-being of their teams – called the Maturity Model [CIPD: Developing managers for engagement and well-being, 21 Feb 2017]

Being the best

Working on employee engagement and well-being is key to becoming a great company to work for. Every year, the Sunday Times Best Companies lists reveal which companies and not-for-profit-organisations are the best to work for.

And it’s not just for the blue chips and global giants – this accolade is something that all companies can work towards, whatever their size. It’s an aim that will reap its own rewards in terms of employee productivity and retention. There are eight specific segments to be considered – including leadership, how employees relate to their managers, and the level of engagement they have with their company. How staff feel about pressure at work and their life/work balance, their satisfaction with pay and benefits and how their growth within their job/career is managed are other vital criteria.

Here at Embrace HR we work with a number of SME’s to help them address these eight important areas as part of the ‘Best Companies’ programme. Take a look here to find out more: www.b.co.uk/factors/ [Best Companies: The 8 factors of workplace engagement]

Taking it from the top

These things need to start at the top though, so the maturity model, mentioned earlier, which can help those involved in people management identify where an organisation is at in terms of management development, is really useful in helping to bring you up to speed.

Once you have assessed where your company currently sits within the maturity model – at the lower end for instance (little or no competence) – you can work on the required processes to achieve the next level, and ultimately aim for the lofty heights of level 3 – competence.

So to use the maturity model, you would evaluate your company’s approach and current leadership development offering to work out what level you were starting at.

For instance, at level 2, your managers receive some support to develop their management skills, and the company culture and policies support effective management development.

You can start assessing your team and making plans to bring your managers to the next level in order to increase employee engagement and well-being by downloading the report and maturity model here [CIPD: Developing managers for engagement and well-being, 21 Feb 2017].

If you would like to discuss this subject further and learn how Embrace HR can help your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 07767 308717 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Paperwork

The benefits of HR Software

The new regulations for protecting data are imminent but using specialist HR software can help you stick to the rules – as well as offering many benefits with other day-to-day HR tasks – as we highlight below…

No one with an email address can fail to have noticed the vast numbers of messages asking you to re-opt in to newsletters and marketing messages, which have been flooding in over the past couple of weeks.

It’s all related to the General Data Protection Regulation (GDPR) (EU) 2016/679 that is a regulation in EU law on data protection and privacy for all individuals within the European Union. This comes into effect on 25 May 2018.

These Regulations are aimed at protecting personal data as people become increasingly aware of, and concerned about, how their personal information is stored and shared online.

As well as affecting how you collect and store data from clients and potential clients there are also rules about the information you retain about your employees, what it’s used for and how long it should be kept. Find out more in our previous blog.

Keeping up with these kinds of initiatives can be hard work – especially if you don’t have a whole department of people to keep on top of things. It is a great idea to start automating some of the more transactional and repetitive tasks, freeing up your staff to deal with people-related matters, where they can use their skills and expertise to best effect.

Technology is making it easier to automate some mundane tasks – chatbots (a chatbot is a computer program which conducts a conversation via auditory or textual methods that can interact with potential candidates on your website, and collaboration tools such as Asana (a web and mobile application designed to help teams organise, track, and manage their work) can be used for communicating with potential candidates and staff.

Moreover, specially designed HR software – HR Software As a Service (SAS) – can really help streamline your administration and enable your organisation to keep on top of other developments, such as payroll requirements. HR Software makes all data accessible in one easy-to-find place – perfect when you have to keep track of it for GDPR.

But that’s not its only selling point…

Other benefits of HR software

  1. Automate the workload – Makes it easy for you to keep up with admin for holidays, absences and medical leave.
  2. Ditch the paperwork – Time-consuming tasks can be integrated using real-time data straight on to the system, so you don’t have to deal with mounds of paperwork.
  3. Compliancy – The HR Software can produce up-to-date legal documents for issues such as grievances, performance, disciplinarians and staff exits.
  4. Easy access – Because our HR software is based in the cloud, you can access it wherever you are, as long as you have internet access.
  5. Transparency – With information available for you, your staff and managers, people management can be open and transparent.

Just what you need? You can sign up for your free trial of HR software today at https://embracehr.co.uk/cloud-hr/.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 01296 769 282 or contact us here.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

legislation

All change – Keeping on top of the Payroll Changes

April is a busy time for anyone responsible for the payroll, as the changes announced in November’s budget come into effect…

Keeping up with the changes in regulation can be mind-boggling sometimes, so here is our handy guide to the latest changes in wages and pension payments so you can keep on track.

First is the National Living Wage, which applies to employees over the age of 25. This increased from April 1 2018 by 33p an hour, taking the hourly rate from £7.50 to £7.83.

For those under 25, the National Minimum Wage applies – there’s a number of rates depending on age and whether employees are on an apprentice scheme:

  • Age 21-24 increased to £7.38 (was £7.05)
  • Age 18-20 Increased to £5.90 (was £5.60)
  • Under 18s increased to £4.20 (was 4.05)
  • Apprentices under 19 are entitled to £3.70 (was £3.50)

Your company may be interested in signing up to the Real Living Wage scheme, which aims to recognise the real cost of living. The level of the wage is set by the charity Living Wage Foundation, and more than 3,000 employers are already signed up to the scheme. The current Living Wage is £8.75 an hour (£10.20 in London). It applies to all over 18s and a new rate is calculated each November.

While committing to the Real Living Wage is voluntary, the minimum contributions set by the government for automatic enrolment contributions to workplace pensions are not.

There are two phases to the increase in these contributions – one started on 6 April 2018 and the next will take place from 6 April 2019.

The increase applies to all employers with staff in a pension scheme, and it is the employers’ responsibility to make sure the payments are made.

The amount you have to pay will depend on the type of scheme you have signed up for. Most schemes require a minimum 2% of earnings (increasing to 3% next April) and based on a specific earnings range (between £6,032 and £46,350 for 2018/2019). Calculations include salary, wages, commission, overtime, bonuses and statutory sick pay, as well as statutory adoption pay, statutory maternity pay and paternity pay.

Finally, another big requirement for companies is the GDPR (General Data Protection Regulation), which comes into effect on 25 May 2018. The requirements are being introduced in order to protect the data of Europe’s residents. A useful guide to this can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/Introduction.

There’s a lot to take in with all these changes, and any part of the HR process that can be automated has to help with the job. HR software takes a lot of the hassle out of the everyday management jobs in HR – keeping track of holidays, absences, performance and so on. Discover more about our Cloud software and read more about the importance of automating processes here.

If you would like to discuss this subject further, please contact Cecily Lalloo at Embrace HR Limited.

T: 07767 308717 or send an email.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

People working
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Is Yours a People Company?

Do you value your staff above all else…?

Is your organisation a People Company? Does it put the success and well-being of its staff at the top of its dream board? And would your staff say this is true?

If so, congratulations, you truly have a People Company!

So what exactly is a People Company?

As we have already stated, it’s an organisation where the staff are highly valued, and where the management know that they need to help their people to develop in order to grow the company. Not only do the company’s leaders believe that, but their staff will know that they are important and valuable to the organisation. In return, these staff will value their place in the company and work to the best of their ability to help the organisation succeed.

One of the most vital factors is that employees actually believe that you, as an organisation, are people-oriented – which means the company’s actions must support this point of view.

The importance of the HR department

To keep and retain the best people, you must take on a proactive role, ensuring that staff are engaged, which in turn will increase levels of productivity. You need to be ahead of the game to succeed, to recruit the right people, to develop their skills, and to keep them on board.

To do this, HR must ensure that it is focusing on the people who work in the organisation. It means automating the processes it can, in order to let its HR team focus on what they are skilled at – getting the best out of the staff.

The importance of automating routine processes

Making it easy to do many HR tasks automatically and online makes sense. For instance, if your staff can book their own holidays using an online system, that’s a routine job that a member of the HR team doesn’t need to handle. If managers can book appraisals and other people-managing tasks online, yet again, it’s a job an HR person doesn’t have to be involved in.

And a new job title has emerged as this trend continues – Chief People Officers. They are likely to appear in the kind of forward-thinking organisations that always spring to mind, such as Google – but even the Cabinet Office has one in the shape of Rupert McNeil [GOV.UK Rupert McNeil] – providing “professional leadership on a range of people issues, including talent, capability, inclusion, capacity, pay and employee deal, performance, employee relations, culture and behaviours.”

It’s all about the experience

However, there’s more to being a People Company though – you need to ensure that your staff are being offered engaging working experiences throughout their time with you. It starts with the recruitment process – companies now must market their own brand to would-be employees, to ensure they attract the best possible candidates.

Finding out about your new staff during the recruitment process is vital – understand them and you’ll get to understand what drives them and what will make them want to stay within your company and succeed.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 07767 308717 or send an email.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

Care Staff

Embrace our New Care Package

Specialised HR support and advice for those who employ care staff…

Having staff who work in your home can make for a delicate situation and one that requires some specialised knowledge. That’s why here at Embrace HR Limited, we have a special package to support independent case managers and their clients who employ care staff directly.

The unusual dynamics of having someone working in your home should not be underestimated – which is why we offer empathetic and expert advice for those who are managing staff who work in people’s homes.

It mustn’t be forgotten that the usual workplace issues of managing time-off, family-friendly leave, absence, performance and so on, need to be tackled just as they would be if you were employing someone to work in an office.

Our expertise in human resources can ensure that the usual employment requirements are not forgotten about just because these people are working in someone’s home.

“I am writing to acknowledge the services of Embrace HR and express my gratitude.

I would not hesitate to recommend your company to others following the service you have supplied in support of my business and my clients.

Working within the care sector brings an HR provider additional challenges. This does not just involve complex knowledge of the recruitment and employment issues for the staff engaged but also the complications of dealing with exceptionally vulnerable people and difficult family dynamics surrounding the employees.

Embrace HR has delivered an exceptionally personal and flexible service in this respect. Cecily and the Embrace HR team has been empathic and responsive to the unique customer needs. This has involved supporting highly bespoke organisation for a 24-hour care team in liaison with legal and professional partners, family members and care workers.

Each contact has required a specific approach and relevant support and information. I have found Embrace sensitive, receptive and highly professional to this at all times. The HR arrangement, support, communication and advice I have personally received has made my job a good deal easier, freeing me up to deal with my own professional priorities.

I have already recommended the service to others and look forward to working in partnership with Embrace HR into the future.

H.M. Independent Case Manager, Middlesex”

What we can do for you

  • Recruitment – getting the right staff is vital. We successfully recruit the right special needs nannies and support staff for our clients.
  • Advice – empathetic and expert advice on all employment-related issues. This might cover managing absence, maternity/paternity leave and pay, performance management, grievances and disciplinary hearings.
  • Guidance – helping case managers, team leaders, staff and parents learn how to manage staff well.
  • Employment documentation – not only will we provide all the relevant documents such as handbooks and contracts, but we will navigate through this minefield for you, explaining their importance.
  • Disclosure and Barring Service (DBS) applications – leave all of that to us.
  • Liaison – we will ensure that the case manager, parents or family are all kept in the loop.

We understand that no two cases are the same, that no two families are the same, that no two support workers are the same and, as such, we strive to provide a high level of service. Our 20 years of experience in the human resources arena means that you can rely on our highly professional consultants to offer a knowledgeable service.

If you would like to discuss this subject further and find out how we could help you, please contact Cecily Lalloo at Embrace HR Limited.

Tel: 07767 308717 or send an email.

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

 

GDPR

Stay Protected with the GDPR

Why HR professionals need to ensure they are complying with the latest data protection regulations…

Time moves quickly, and now there is only three months until the General Data Protection Regulation (GDPR) deadline comes around on 25 May 2018. Guidance can be found here. [ICO website guide to the GDPR]

HR have always had to keep people’s personal data because of the nature of employing people and was regulated under the Data Protection Act. However, the issue of keeping people’s personal data has usually been something that the marketing department has had to deal with – hence all those tick boxes on competition entries and subscription forms.

What it means

Failure to comply with the GDPR regulations will result in large fines being levied on offending organisations, so it’s important that you get it right.  Additionally, breaches must be reported to the ICO (Information Commissioners Office) within 72 hours of becoming aware of the breach.

The regulations require that when you collect data, you make the person aware of under what legal basis you are doing so, how long it will be kept for and whether it will be stored outside of the country. Where this is the case you must detail how the data will be safeguarded. You also need to let them know how they can ask for access to the files you hold and the process for requesting that they be deleted.

It’s worth remembering that the regulations apply to data however it is held – it may be on a main server, it might be in a filing cabinet in the corner of a basement office – the same rules will apply.

Although all regulation implementations involve extra work, the benefit of this work will be that it will help your HR teams to look at the way they process personal data, sort out any gaps in their compliance, and help them to build a healthier relationship with employees. In the process you may also be able to work out where training is needed or identify previously unknown skills within your team.

Data retention

The regulations are aimed at protecting personal data as people become increasingly aware of, and concerned about, how their personal information is stored and shared online. Employers will have more obligations to their staff when it comes to data storage and there will be stricter rules on how long you can keep information for – for instance details that have been gleaned during a recruitment process.

When it comes to former employees there may well be some changes and they will have a right to be ‘forgotten’. That means that while a former employer might want to keep data in case of any backdated employment claims, the employee will have more rights for their details to not be kept by you.

HR departments have been dealing with large volumes of personal date for some time, so it makes sense that this team will become the go-to place for other departments to come to for advice on what information to keep and share.

If you would like to discuss this subject further and how it may affect your business, please contact Cecily Lalloo at Embrace HR Limited.

T: 07767 308717 or contact us here.

 

Based in Aylesbury, Buckinghamshire, Embrace HR Limited supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

 

 

 

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Mechanic / Technician – Haddenham

Apply now! Expanding garage business in Haddenham needs more staff.

Our client is recruiting a Mechanic / Technician to join their team as soon as possible.

The company is a friendly, family business with a wide variety of work.

The company provides hire and supplies vans, minibuses and cars to local companies and individuals.  The garage is well-equipped offering a full range of servicing, maintenance and tyre replacements.

Where is the job?

The company is in Haddenham HP17. An easy commute for anyone in Aylesbury, Thame and surrounding areas.

What’s the pay?

£15,000 – £25,000 per annum (dependent upon experience)

What hours will I work?

Monday to Friday 08:00 to 18:00 with an hour for lunch.

What’s the job?

  • Carry out services and repairs on cars and light commercial vehicles
  • Diagnose and fix problems on vehicles
  • Fit tyres and check tracking
  • Move vehicles in the yard and collect customers’ cars from the MOT centre
  • Maintain MOT and client records as appropriate using current IT systems
  • Ensure client personal and financial details are handled in accordance with ICO rules
  • Willingly work in a small team
  • Support other areas of the business including checking hire vehicles and making deliveries
  • Ensure that the workplace is kept clean and tidy and in line with Health & Safety procedures
  • Use your initiative and experience to suggest and implement policies and procedures applicable to staff to help make it a great place to work
  • Demonstrate excellent customer service as you will be front-facing to our customers, including taking responding to telephone calls, taking messages, follow up client calls and booking in vehicles.

Key Skills & Experience

 We are looking for the following qualities and experience:

  • Recognised qualification as a motor mechanic / engineer; City and Guilds, NVQ or equivalent
  • A track record of working in a similar automotive workshop role
  • Excellent customer service and communication skills
  • Flexible, adaptable and a good team player
  • A full current and clean driving licence to drive in the UK (endorsements to be disclosed)
  • Experience in your trade, supported by references, (training, support and guidance will be provided as required)
  • You will have a positive attitude, be responsible and reliable
  • Your time keeping will be exemplary and you will deliver work within specified deadline
  • Your literacy, numeracy and IT skills will be at a good level.

 

The company in Haddenham operates a non-smoking environment

No agencies please

Embrace HR Limited is not an agency. We recruit for our clients.

 

For further information please contact Amanda Shons by completing our contact form with your name, telephone number and email address and she will be in touch.

Please quote reference BHJUN2017


Embrace HR Limited is the proud winner of the SME Buckinghamshire Business Awards 2017

Based in Aylesbury, Buckinghamshire, Embrace HR supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.

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Part-time Administrator

Part-time / Job Share Administrator

based in Aylesbury, Buckinghamshire

Are you looking for a part-time job-share role?

Are you an organised administrator with an eye for detail?

New year, new challenge?

Yes? Then please read on …

About us

We are a small, but busy HR consultancy. We have an office in a lovely business centre in Smeaton Road, Aylesbury. Are you looking for a part-time office administrator role? Would you like to join our on-site admin team. We provide services to a range of SMEs in the south east. We have clients in all sectors and in particular in the private care sector. We manage the full range of HR services for our clients.

Our part-time administrator will report to the MD on a day-to-day basis.  You will be happy to work as part of a job-share team, and confident to work on your own, managing your time effectively.

What skills, knowledge, experience are needed?

  • Experience in, or willing to learn, HR admin processes – pre-employment checks and maintaining personnel records
  • You know the importance and security for client-sensitive personal and confidential information
  • An experienced MS Office user, your Word skills are at an advanced level to format or amend documents. You know how to generate table of contents, use cross referencing and automatic numbering
  • In order to produce, review and proof-read documents, you have a good command of English, including grammar and spelling
  • You have an eye for detail to present documents to a pleasing, professional and high standard. You carry out tasks that require you to follow processes and procedures
  • Working on your own is not a problem and your time management, planning and organisational skills help you prioritise the many tasks our clients require in a timely manner
  • You are comfortable and confident on the phone or face-to-face. You have a friendly but professional approach to clients or suppliers
  • We use software and apps so you are IT-literate with the ability to quickly learn different software packages
  • You will manage stationery, arrange cleaning, printing, and various other tasks, all within budget.

Who are you?

A happy, person with a responsible attitude to work, trustworthy, reliable and punctual. You are a people person and comfortably speak with anyone at any level in a business. You are not afraid to tackle jobs that are mundane or complex, or that require creativity. You follow through tasks to completion. You easily prioritise important from urgent tasks. Your telephone manner is professional, confident but friendly. You enjoy working with people but when faced with a difficult situation, you remain professional and firm. You understand the need for confidentiality at all times.

What are the terms?

Working time : 3 days a week – 9 am to 5:30 pm with an hour for lunch (flexible approach can be discussed)

Salary : £19,500 p.a. pro rata dependent on experience

Statutory holidays :  5.6 weeks pro rata inclusive of bank holidays

How do I find out more?

Click here to send a message leaving your name, mobile number, email address and quote EMB-AdminJAN2018 and we will contact you.

This post operates a strictly non-smoking environment

Closing date : 9th February 2018

 


No agencies please

Embrace HR Limited is not an agency. We recruit directly for our clients.

 

Embrace HR Limited is the proud winner of the SME Buckinghamshire Business Awards 2017

Based in Aylesbury, Buckinghamshire, Embrace HR supports business owners who do not have their own HR department or those that do but need help from time to time. We also work across the Home Counties of Oxfordshire, Bedfordshire and Hertfordshire, and also SMEs based in London.